Long code also known as virtual mobile number, is a reception mechanism used by businesses to receive SMS messages and voice calls. As well as being internationally available, long numbers enable businesses to have their own number, rather than short codes which are generally shared across a lot of brands.
SMS Long code service is primarily used for lead generation or receiving feedbacks from the customers. In a shared long code environment every company which wants to avail this service will be provided with a Keyword (Keyword is an unique identifier for your company on our shared Long code. e.g. if, your companies name is ABC Ltd and you took a keyword say ABCL on our long code then every message which starts with ABCL and a blank space will be forwarded to your panel. In short we recognize the incoming messages on the basis of keywords and forward it to the respective companies account).
Basic Features of Long code application
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